Terms of Service
Effective date: September 1, 2025
These terms govern your use of Supaspread. Please read them carefully.
Acceptance of Terms
By using Supaspread, you agree to these terms. If you do not agree, do not use the service.
Use of the Service
- You are responsible for your content and compliance with applicable laws.
- No abuse, reverse engineering, or unauthorized access is permitted.
Prohibited Content & Conduct
- No illegal content or activity, including material that violates any law or regulation.
- No infringement of intellectual property rights (copyright, trademark, patent, trade secrets).
- No content that exploits or endangers minors or violates child‑safety laws.
- No harassment, threats, incitement to violence, extremist or terrorist content, or hateful conduct.
- No malware, viruses, spyware, phishing, credential harvesting, DDoS, or attempts to gain unauthorized access.
- No fraud, deceptive or misleading practices, impersonation, or spam/scams.
- No doxxing, invasion of privacy, or unlawful collection or disclosure of personal data.
- No content or behavior that violates third‑party service terms when using integrations.
- No attempts to bypass security, rate limits, usage quotas, or to interfere with the service’s operation.
We may remove content and suspend or terminate accounts that violate these rules. We may report illegal content or activity to law enforcement and cooperate with investigations.
Subscriptions
Supaspread offers free and paid subscription plans. Paid plans renew on a recurring basis until canceled. When you subscribe, you select a billing period: monthly or yearly (annual).
- Monthly billing: Charges recur each month on your billing date.
- Yearly (annual) billing: A single charge is billed upfront for a 12‑month term. Any annual discount relative to monthly pricing is displayed on the pricing page at checkout and may vary by plan.
Features, limits, and plan availability are described on the pricing page and may change with notice.
Billing & Payments
You authorize us and our payment processor to charge your payment method for the applicable fees for your selected plan and billing period.
For annual plans, the total annual amount is billed at the start of each annual term. For monthly plans, the monthly amount is billed at the start of each monthly term.
Stripe Payments & Taxes
We use Stripe to process payments. Stripe is a PCI DSS Level 1 service provider. We do not collect or store full payment card numbers on our servers.
Where enabled, Stripe Tax calculates applicable sales/VAT/GST or similar taxes based on your billing address and other information you provide. Applicable taxes are shown at checkout and on invoices as separate line items.
You are responsible for providing accurate billing details (including tax IDs such as VAT, GST, or U.S. sales tax exemption certificates, where applicable). If you claim a tax exemption, you must supply valid documentation; acceptance may depend on Stripe validation and applicable law.
Some payments may require Strong Customer Authentication (e.g., 3D Secure). You agree to complete any authentication steps required by your bank or card network to finalize payment.
Currency conversion and any foreign transaction or bank fees are determined by your payment provider and are outside our control.
Chargebacks and disputes are handled in accordance with card network rules. We may suspend or limit access if a chargeback remains unresolved.
Renewals & Cancellations
Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date via the billing portal or by contacting support.
Cancellation takes effect at the end of your current billing period. Access to paid features continues until the term ends.
Annual subscriptions renew annually; monthly subscriptions renew monthly.
Plan Changes
You may upgrade or downgrade your plan at any time. Changes take effect immediately or at the next renewal depending on options presented during checkout or in the billing portal.
If you change plans mid‑period, charges or credits may be prorated where supported by our billing provider.
Switching from monthly to annual begins a new annual term and is billed according to the amount shown at checkout, less any applicable credits.
Refunds
Fees are non‑refundable except where required by law. This includes partial periods for monthly plans and the remainder of the term for annual plans when canceled early.
Taxes
Fees are exclusive of taxes. Where required, we collect sales, VAT, GST, or similar taxes and display them at checkout and on invoices. Calculation may be automated by Stripe Tax based on your billing address and applicable regulations.
You are responsible for maintaining accurate billing details and, where relevant, providing valid tax identification numbers (e.g., VAT ID) for business purchases. If you provide a tax ID that qualifies for reduced or zero-rated tax, this may be applied following validation by Stripe and/or our systems.
Cross-border transactions may be subject to reverse charge or self‑assessment rules depending on your jurisdiction. Consult your tax advisor for guidance on your obligations.
Price Changes
We may change pricing or plan features with notice. Price changes for existing subscriptions take effect upon renewal unless otherwise stated.
Termination
We may suspend or terminate accounts that violate these terms or present a risk to the service.
Limitation of Liability
Supaspread is provided "as is" without warranties. To the maximum extent permitted by law, our liability is limited to the amounts you paid in the 12 months prior to a claim.
Contact
Questions about these terms? Email legal@supaspread.com.